Selling vacuum products online since 2001!

Shipping Information

Shipping & Order Processing Regular Hours of Operation:

Monday - Friday
9am - 4pm Eastern Time

  1. Order processing usually takes 1- 3 business days, for in stock items.  
  2. Orders are processed and shipped during regular business hours.
  3. UPS and USPS pick up Monday - Friday between 1pm - 4pm ET.
  4. Backordered or drop-shipped items, may take 5 business days, or longer, to process the order.

 

Questions & Order Status:

Contact us via e-mail at customerservice@thevacuumcenter.com or by phone Phone:  919-263-1307, and we will be happy to assist you.  

 

Tracking:

Tracking numbers are automatically emailed to the customer when an order is shipped. Most orders are shipped USPS or UPS. We reserve the right to use a different shipping company, however.

We gladly ship to APO and FPO addresses using the USPS. We also ship to select foreign countries, a list of which is shown on the checkout screen. There are no returns on items shipped to foreign countries.

 

Free Shipping:

We offer free shipping on orders over $50 for items shipped to the continental United States using USPS Parcel Post.

 

Orders are Shipped From:

TheVacuumCenter.com
1340 Wall Road, Suite 600
Wake Forest, NC 27587